Privacy Notice
How we collect, use and protect personal data when you use this site or work with us. Questions can be sent to [email protected].
Who we are
Birmingham SEO provides search engine optimisation services to businesses in Birmingham, the West Midlands and the UK. This notice explains what personal data we collect through birminghamseo.uk when you use our Birmingham SEO services, why we collect it and what rights you have. Cookies are covered in our cookie notice. You can contact us about it at [email protected].
What we collect
When you use our forms or email us, we collect the details you give us:
- Your name and email address
- Your website address and business details
- Anything you write in a message
- Details of any call you book with us
If you accept analytics cookies, we also collect information about how you use the site, such as the pages you visit and how you arrived. See our cookie notice for details.
Why we use it
We use your details to prepare an audit you have asked for, reply to your message, arrange calls and, if you become a client, provide our services. Our lawful basis is your request to us and, for clients, the contract between us. For analytics, our basis is your consent.
Who we share it with
We share data only with the services we use to run the business, such as email, form handling, booking and analytics providers. They act on our instructions and are bound to protect your data. We do not sell your data or pass it to anyone for marketing.
How long we keep it
Audit requests and messages from people who do not become clients are deleted after 90 days. Client records are kept for as long as the law requires for business and tax purposes, usually six years.
Your rights
You can ask to see the data we hold about you, have it corrected or deleted, object to how we use it or withdraw your consent at any time. Email [email protected] and we will reply within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office.
Changes to this notice
We may update this notice from time to time. The date at the top of the page shows when it last changed.